Technical Issues

Technical Support Available

Due to the nature of how our products work, there are a number of factors that may cause you to experience technical issues when accessing/navigating areas of the site or with the site’s general functionality.

Possible issues could be as follows:

  • Display and functionality issues
  • Problems Depositing/Withdrawing funds
  • Problems logging in
  • Unexpected/unusual error messages
  • Unresponsive links

If you are experiencing issues launching a game, such as a white screen after loading, this may be caused by your Internet browser’s cookies setting.

Customers using Safari, please choose Safari > Preferences > Privacy > then set your Cookies and website data to Always Allow.

Customers using other browsers, please enable 3rd party cookies in your browser.

Once these changes have been applied, close all internet browser windows that are currently open and reopen a new browser window, navigate to our website and you should now be able to access the game.

Should you experience any of the above, we have a 24hr dedicated Customer Technical Support team who will be happy to guide you through and troubleshoot any issues. Do not hesitate to Contact Us by Phone, Live Chat or Email so that we can offer additional assistance.

 

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