Responsible Gambling Policy of Limas Ltd
The Limas Ltd is committed to adopting practices for Responsible Gambling as well as supporting information on the problem regarding gambling and improving prevention conditions, intervention and treatment. The Responsible Gambling Policy of LimasLtd indicates the commitment on minimizing the negative effects of problem on gambling and promotes such practices for Responsible Gambling.
We firmly believe that a company's responsibility to you, our customers, ensures enjoyable betting experience to our website, and at the same time fully to promote awareness of the social and financial losses associated with gambling problems.
In order to help our players regarding Responsible Gambling, we ensure that all our staff are trained on information on Responsible Gambling and also offer the following information and features on our website:
- Loss limits specified by customers
- Features on Self- Exclusion by contacting Customer Support
- Links for aid organizations (GamCare, Gambling Therapy, KETHEA )
- Information for awareness and self- protection
- Information and tools to protect minors
There is the possibility to set Weekly / Monthly Loss limits. The Loss Limits can be set under "Settings" in the "Profile" in the "Account". Loss limits relate ONLY on betting, rather in the casino. If you wish to set loss limits on casino contact customer service directly, stating your request.
The loss limits for betting start to apply from the time specified. It lasts for the period you selected (week, month ) and then resets automatically and begins to apply again for the time period. For example, if you set a weekly limit of 100 euros losses on Monday at 11:00 am, the loss limits apply from that moment, and will not allow you to lose more than 100 euros by next Monday at the same time. Then the loss limits will reset for the same time next week.
Open wagers also count towards the loss limit. If you can not place a bet, you are kindly requested to check your cash flow and to be sure that outstanding bets do not affect your loss limits. If you wish to increase the loss limit, you will need to contact customer support, and your request will be implemented for 7 days from the request. You can directly reduce your loss limits at any time you wish.
If you feel you need a break from gambling, we offer the possibility of self-exclusion upon filing a request to Customer Support. Self- exclusion means that your account will remain closed for at least six months. The cancellation of the self-exclusion request, if the request is accepted, will take place seven days after the written request to Customer Support.
While the majority of our customers bet wisely and within limits, this process can be for some quite difficult. To maintain control of your gambling habits you might like to keep in mind the following points:
- Dealing with gambling should be performed in moderation and as a form of entertainment, not as a means of livelihood.
- Avoid chasing regaining losses
- Only gamble when you can cover the losses
- Keep in mind of your time of engaging and the amount of money wagered
- If you need help, use the ability to set Limit Losses to maintain the amount of money you can lose. The Limit Losses can be set under "Settings" in the "Profile" in the "Account", you can also contact Customer Support for assistance.
- If you feel you need a break from gambling, we offer the possibility of self-exclusion upon filing a request to Customer Support.
If there is a need to contact someone about your potential concerns about your gambling, please contact the organizations listed below.
Compulsive gambling is a gambling disorder which causes damage to the existence, work , financial status or health of individuals or families.
This means that the game becomes over time inappropriate for personal life situation and have negative consequences. Pathological gambling is realised from the 1980 an independent mental illness registered in international classification systems as DSM and ICD. It is characterized as persistent , recurring and often increasing behavioral tendency to gamble despite the negative personal and social consequences such as debt creation , breakdown of family relationships, and disturbances in professional development.
Therefore when a behavior becomes problematic or designated as addiction?
We would like to expressly point out that the diagnosis of problematic gaming behavior can only be done by trained specialists. This page provides material that will allow the assessment and reconsideration of the same behaviour. One particular difficult addiction unrelated to substances is that the removal from the addiction that has no limits.
However, there are specific warning signs that indicate problematic behavior. However, if there aren't at least five of the following characteristics it may not be ruled out a serious addiction problem:
The player enchants especially by gambling. Thoughts then revolve around the game.
i. The stakes are increasing.
ii. Attempts to control / quitting the game is unsuccessful.
iii. In seeking to limit player, he becomes restless and nervous.
iv. The game tends to be confronted with problems and unpleasant feelings.
v. The player chasing lost money.
vi. The player lies about his behavior for the game.
vii. Carry out illegal acts.
viii. Jeopardizing or losing personal relationships or his job.
ix. Is relying on others for the availability of money.
You have a problem with gambling?
If you think that gambling has adversely affected you or someone else from your environment then the following questions may help you determine this:
- Does gambling prevent you from being consistent at work or in your studies?
- Do you gamble to pass time or because you are bored?
- Do you gamble to pay debts or solve financial difficulties?
- Do you gamble until you lose all your money?
- You lied, at some point, to hide the amount and time you spent gambling?
- Do you gamble alone for long periods?
- Have you been criticized about your gambling?
- Have you lost interest in family, friends and other leisure activities?
- Have you lied, stolen or borrowed to keep the betting habits?
- Have you lied, stolen or borrowed to try and win back your losses?
- Are you reluctant to spend the money for gambling on something else?
- After defeat you feel you must try and win what you lost as quickly as possible?
- Want to bet after a brawl or disappointment?
- Do you ever feel depressed or thinking of harming yourself as a result of gambling?
The more positive answers, the greater the chance that you have a problem with betting. If there is a need to contact someone about your possible worries about your gambling, please contact the organizations listed below:
It is illegal for anyone under 18 years old (this limit for residents stands at 21 years) to open an account and bet on its website Limas Ltd. The Limas Ltd assumes responsibility with all seriousness in this area. We carry out age verification checks on all customers who use payment methods that are available to minors. Additionally we perform random age verification checks on customers using payment methods.
BE NOTED THAT ANYONE THAT OCCURS UNDER 18 USING THE WEBSITE WILL BE REPORTED MOST PROBABLY TO THE POLICE AND ANY EARNINGS WILL BE SEIZURED.
If you share your computer with friends or family members who are under the legal limit enrollment age and bets on our website please investigate parental control programs such www.netnanny.com and www.cyberpatrol.com.
You may at Your discretion choose to exclude Yourself from playing any Games on Our website. In order to block Your access to the Games You need to send an email to the following email address email@example.com indicating the following particulars self-exclusion.
When setting up Your Member Account You may also choose to impose a ceiling on the maximum stake You may make in relation to a Game. Should You exceed the maximum stake at any time, then Your Member Account will automatically be blocked and access to Our Games will be denied
Should you opt for self-exclusion in the manners contemplated above then You will not be able to reverse this position for at least 7 days after the licensee receives the notice, after which You will be able to send an email to the same email address in order to re-activate Your access to our Games and re-activate Your Member Account. Opting to increase exclusion will have an immediate effect.
Take control of the actual situation!
Most people play for their entertainment. The game within reason, within personal finances, it is absolutely innocent. For a small percentage of the population the gamble is not fun but a very serious problem.
Assistance and Support
There are many organizations that can provide you with support and assistance in case you develop a problem with gambling, and we recommend that players contact a self-help organization for additional help.
The following websites offer advice and guidance. Each one contains help line numbers and an E-mail address that you may contact if you would like confidential advice and support:
Gambling Therapy - www.gamblingtherapy.org
Gamblers Anonymous - www.gamblersanonymous.org.uk
Sedqa (Maltese local Agency) - www.sedqa.gov.mt
Gambling Anonymous (Maltese local Agency) - www.caritasmalta.org
Global Gambling Guidance Group – www.gx4.com
Gordon House Therapy Services - www.gordonhouse.org.uk
Additionally we recommend that you contact your health care provider or mental health professional if symptoms of compulsive gambling are present.